Our jewelry design process begins with our intake form, where we gather your preferences and ideas. This is followed by a design consultation to draw out inspiration, leading to sketches by our talented artists. After your approval, our CAD artist creates a digital rendering, and upon your final approval, we source materials and our skilled craftsmen meticulously craft your piece. Every piece undergoes rigorous quality control before being securely shipped, insured, and delivered to your doorstep.

With over 20 years of experience in custom jewelry, our NYC-based production facility boasts 200 skilled craftsmen and a track record of over 1 million completed jobs, all backed by our comprehensive warranty. We're dedicated to ethical sourcing, transparency, and personalized service throughout your design journey, ensuring your comfort and trust when shopping with us.

Yes! We work with 99.9% of our clients virtually. For select client we offer an exclusive in-home shopping experience in-which our team will travel to you. In-home shopping experiences require VIP access and a minimum purchase value of $50,000.

While we source the finest materials from all over the world, our products are proudly manufactured right here in New York City. This commitment not only ensures top-notch quality but also contributes significantly to the local economy. With over 200 workers on our team, we're not only creating exceptional products but also providing jobs and supporting our community. From the initial design concept to the final product, each piece passes through the hands of our dedicated team members, ensuring unparalleled quality. Our commitment to excellence is further reinforced by our ability to control quality control. When you choose Custom Design Gallery, you're not only getting a piece of art but also supporting jobs and boosting the economy.

Our main offices and factory are in New York City. To eliminate the extra costs associated with physical storefronts (rent, insurance, staff) and pass those savings to our customers, we do not have any retail locations.